Terms of Service
Welcome to Federal Resume Authority. By accessing and using our website and services, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website or purchasing our services.
1. Acceptance of Terms
By using our website, you confirm that you are at least 18 years old and agree to comply with and be legally bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Services Offered
Federal Resume Authority provides resume writing, cover letter creation, career coaching, and related career services designed to assist individuals in applying for federal and other job roles.
3. User Responsibilities
Information Accuracy: You agree to provide accurate, current, and complete information when purchasing our services or contacting us.
Account Security: If applicable, you are responsible for maintaining the confidentiality of any account credentials and for any activity that occurs under your account.
Appropriate Use: You agree to use our services and website in accordance with all applicable laws and regulations and not for any unauthorized or illegal purposes.
4. Payments and Refunds
Payment Terms: Payment for services must be made in full at the time of purchase. We accept various payment methods as specified on our website.
Refund Policy: Due to the nature of our services, refunds are only available under certain conditions. If you are dissatisfied with our services, please contact us within 14 days of receipt for potential solutions. Refunds are granted at our discretion and may be subject to terms and conditions.
5. Service Delivery
Turnaround Time: Standard resume and related service completion is typically within 5 to 7 business days. Expedited services are available for an additional fee and will be completed within 2 to 3 business days.
Revisions: Complimentary revisions are available for up to 14 days after the delivery of your completed service.
6. Intellectual Property
Ownership: All content on our website, including text, graphics, logos, and other materials, is the property of Federal Resume Authority and protected by intellectual property laws.
Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial use.
Prohibited Use: You may not reproduce, distribute, modify, or publicly display any part of our website or services without our written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Federal Resume Authority and its employees, partners, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of the website or services. This includes, but is not limited to, damages for loss of data, revenue, or other intangible losses.
8. Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis. We do not guarantee that our services will meet your specific requirements or that they will be uninterrupted, timely, secure, or error-free.
9. Changes to Services and Terms
We reserve the right to modify or discontinue any part of our services or these Terms of Service at any time without prior notice. Changes will be posted on this page, and it is your responsibility to review the Terms periodically. Your continued use of the site or services constitutes acceptance of any changes.
10. Termination
We may terminate or suspend your access to our services and website at our discretion, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.
11. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
Email: info@federalresumeauthority.com
Thank you for choosing Federal Resume Authority. We are committed to helping you achieve your federal career goals with professional and effective services.